Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer or mobile device by a website when you visit it. They are widely used to make websites work correctly, to work more efficiently, and to provide information to the website owner.

Cookies do not harm your device and do not contain any personally identifiable information such as your name or payment details.

How we use cookies

Sumkinio uses cookies for the following purposes:

• To keep you signed in. When you log in to your account, we use a session cookie to remember your login state as you navigate between pages. Without this cookie, you would be logged out every time you open a new page.
• To remember your preferences. We may use cookies to store your language preference or other settings so you don't have to re-enter them each visit.
• To provide live chat support. Our live chat is powered by Crisp, which uses cookies to identify your chat session and provide continuity in support conversations.
• To ensure security. We use cookies to help protect against cross-site request forgery (CSRF) attacks, which is a standard web security measure.

Types of cookies we use

1. Session cookies (Django)

• sessionid — set by Django (our web framework). Keeps you logged in during your visit. This is a session cookie and expires when you close your browser, or after a period of inactivity.
• csrftoken — set by Django for security purposes. Protects form submissions from cross-site request forgery attacks. Expires after 1 year but does not track any personal data.

2. Live chat cookies (Crisp)

Our website uses Crisp chat to provide real-time support. Crisp sets cookies to maintain the state of your chat session and identify returning visitors for support continuity. These cookies are set by crisp.chat and are subject to Crisp's Privacy Policy.

• crisp-client/* — identifies your Crisp session and remembers your conversation history. Typically expires after 6 months.

Third-party cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and they are subject to the respective third party's privacy policy. The third-party services currently active on Sumkinio are:

• Crisp (live chat support) — Privacy Policy

How to manage or disable cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, or to alert you when a cookie is being sent. However, if you disable cookies, some parts of Sumkinio may not function correctly — in particular, you will not be able to stay logged in to your account.

Here is how to manage cookies in the most common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Cookies and GDPR

As a company based in Estonia (EU), we comply with the General Data Protection Regulation (GDPR) and the ePrivacy Directive. The cookies we use fall into two categories under GDPR:

• Strictly necessary cookies (sessionid, csrftoken) — these are required for the website to function and do not require your consent under GDPR, as they are essential to a service you have explicitly requested.
• Functional cookies (Crisp) — these enhance your experience on the site. By continuing to use Sumkinio with live chat enabled, you consent to these cookies being set.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this page regularly to stay informed about our use of cookies. The date at the top of this page indicates when this policy was last updated.